Branded merchandise can help charities and not-for-profit organisations raise awareness, reward volunteers, and give donors something tangible to take away. This guide covers what to order, how to keep costs manageable, and what to look for when buying on behalf of a charity or fundraising team.
When someone wears a branded t-shirt or carries a tote bag from your event, your cause travels with them. That kind of visibility is hard to buy through advertising alone. Merchandise also gives volunteers a sense of belonging and makes your team easy to identify on the day. There's a practical side too. Branded items can be sold as part of the fundraising itself, used as incentives for donors who hit a giving threshold, or handed out to raise awareness in the weeks before the event. A well-chosen product does more than one job.
Most charities are working with tighter budgets than commercial buyers, and that's fine to say out loud. The goal is to spend what you have in a way that gets the most visibility per pound. A few principles that help: Order the right quantity Ordering more units usually reduces the cost per item, but only order what you'll actually use. Leftover stock is wasted budget. Choose items with a long shelf life A tote bag or a pen gets used long after the event. A product that's thrown away the same day gives you nothing. Prioritise visibility Items people wear or carry in public (bags, t-shirts, lanyards) keep working after the event ends. Ask about lower-minimum options If you're running a small event, check whether a similar product is available with a lower minimum order quantity before committing. If budget is genuinely tight, it's worth being direct about it when you place your order. We can tell you which products give the best return at lower quantities.
There's no single product that suits every fundraiser, but some categories consistently perform well for charities.
For a charity, the products you put your name on reflect your values. If your organisation works on environmental or social causes, it matters that your merchandise is produced responsibly. When you order, it's worth asking:
A few things that make the process smoother, particularly if you haven't ordered branded merchandise before. Get your artwork ready early. You'll need a good-quality version of your logo, ideally as a vector file (a .ai, .eps or .pdf). If you only have a low-resolution image, tell us and we'll advise on what's workable. Confirm your deadline before you order. If you have a fixed event date, tell us at the start. We'll tell you straight away whether the timeline is achievable. Use the proof stage properly We send a digital visual proof within 20 minutes of receiving your artwork. Check the spelling, the colours and the logo placement carefully before you approve it. Changes after approval can delay production. Factor in delivery time. Production and delivery are separate stages. Ask for the expected delivery date when you confirm your order. Order a small buffer. If you need 200 items for an event, ordering slightly more protects you against last-minute additions to the guest list.
The people receiving your merchandise are different from a typical corporate audience. Volunteers give their time because they believe in the cause. Donors give money for the same reason. The products you choose should feel considered, not wasteful. That means avoiding items that are likely to be discarded immediately. It also means thinking about whether the product is genuinely useful to the person receiving it. A cheap item that gets thrown away reflects poorly on the organisation. A practical item that gets used for months keeps your cause visible long after the event. If you're buying for a mixed audience (some volunteers, some donors, some members of the public), it's worth thinking about whether one product suits all three groups or whether you need two or three different items at different price points.
Minimum order quantities vary by product, not by the type of organisation placing the order. That said, some products have lower minimums than others, so if your required quantity is small, it's worth asking us which options are available at that level. We'll always try to find something that works within your constraints.
We don't have a standard charity discount scheme, but we can talk through what your budget will realistically get you and make sure you're ordering the most cost-effective products for your event. Being upfront about your budget at the start of the conversation helps us point you in the right direction.
Turnaround times depend on the product and the quantity. The best approach is to tell us your event date when you get in touch, and we'll confirm whether the timeline is achievable before you commit to anything. We send a digital proof within 20 minutes of receiving your artwork, which keeps the approval stage moving quickly.
A vector file works best: .ai, .eps or a high-resolution .pdf. These scale without losing quality, which matters when your logo is being printed or embroidered at different sizes. If you only have a .jpg or .png, send it anyway and we'll tell you whether it's usable or whether we need something different.