Yes, absolutely.

Absolutely! We value your feedback. After you place your order tell us what you think!

It depends what you want them to do. If the goal is reach, a lower-cost product across more people does more. If the goal is that one specific person remembers the gesture, a product they'd have bought themselves does more, and it stays in use for years rather than weeks.

Yes. Set your required delivery date and the range narrows to products we can deliver on or before it. Every product then shows its own guaranteed delivery date so you can confirm before ordering.

Yes. Colour is a filter on the category page, and once you're on a product the stock figure breaks down by size, so you can see whether the sizes your team needs are available.

We are the UK's leading supplier of printed promotional products. For over 30 years we've always looked to innovate and find simpler and easier ways to order branded merchandise. Established in 1989, you can read more about our journey and how we got to where we are today on our about us page.

We’ve been the UK’s trusted leader in printed promotional products since 1989. With over 35 years of expertise, we focus on making sure your logo looks great on every product you choose as well as ensuring ordering is simple, quick and easy, making your branded merchandise perfect every time.

Our normal business hours are Monday to Friday, 9am – 5pm, however, our Support Centre is available 24/7 to assist you!

At Hotline, we use a tech-driven approach where all orders are placed online by our customers through our user-friendly website. While we don’t assign individual account managers, our advanced systems and dedicated team ensure your queries are resolved efficiently. Additionally, all design work is carried out by our team of design experts, who ensure your logo shines on every product you order. This streamlined process allows us to deliver professional results with exceptional support every step of the way.

We’re lucky enough to be located on the sunny south coast in Christchurch, Dorset. We also partner with factories across the UK and Europe to bring your logo to life on all our products.

1. Unmatched Quality: Every product is thoroughly checked to ensure it meets our high standards and showcases your logo perfectly.

2. Precise Proofing: Your logo won’t go to print without your approval of a detailed Visual Proof™.

3. On-Time Delivery: We guarantee your products, featuring your standout logo, will arrive when you need them.

4. Expert Support: Our team is here to assist you every step of the way to ensure your brand shines.

We’re committed to making sure your logo leaves a lasting impression on every product.

Yes! Our annual Bestsellers Brochure showcases hundreds of top products to promote your business. Check out our e-brochure now by clicking the link in the footer of our website.

A minimum order quantity (MOQ) is the smallest number of units a supplier will produce in a single run. MOQs exist because setting up a print run has a fixed cost regardless of how many items you order. Our MOQs vary by product and are shown on each product page. If the MOQ is higher than you need, ask us, as there's often a similar product with a lower minimum.

It depends on the product and the quantity, but ordering as early as possible gives you the most options. If you have a fixed event date, tell us at the start and we'll confirm whether the timeline works. Leaving less time than production requires is the most common reason orders become stressful.

This depends on the product. Some items are available as pre-production samples; others aren't. Ask us when you enquire and we'll tell you what's possible for the specific product you're considering.

For a launch event with a fixed date, four weeks is a comfortable lead time. For pre-launch seeding kits sent to press or influencers, allow six weeks to account for briefing, proof approval and any packaging customisation.

Some products in our range come with or can be paired with branded gift boxes or premium packaging. Ask us at the briefing stage and we will confirm what is available for the products you have in mind.

It depends on the products chosen. Premium items in our range often start at 5 to 10 units, which is appropriate for a targeted press or influencer send. For event merchandise, minimums are typically higher. Check individual product pages or call us with your list.

Yes. You can order multiple product lines at different quantities within the same brief. We will coordinate delivery so everything arrives together.

Yes. Hotline's Big Brands range covers 263 products from recognisable retail names that can be branded with your logo.

The range includes Stanley, Parker, Moleskine, Case Logic, Ocean Bottle, Pierre Cardin, Americano, CamelBak, BIC, Herschel and Dopper, across 263 products.

It starts at 5 units on some products. A Parker IM Core Rollerball Pen has a minimum of 5 and a large Moleskine Classic Notebook has a minimum of 10, so targeted gifting to a small list is practical.

A large Moleskine Classic Notebook starts at £15.88 per unit and a Parker IM Core Rollerball Pen at £27.81. Prices for every product in the range are on the individual product pages.

A promotional product is chosen to carry your brand at scale, and a corporate gift is chosen to land well with a specific person. The Big Brands range sits in the second group, where the quality of the product matters more than the cost per unit.

It depends on the product and each product page shows the available methods. Pad printing suits small or curved surfaces such as a pen cap, and screen printing suits flatter surfaces with more room, such as a notebook cover.

It varies a great deal. A Parker pen cap gives you a print area of 40 x 6mm and a large Moleskine cover gives you 91 x 186mm. Check the print area on the product page before you settle on a product, and request a free Visual Proof to see your logo at actual size.

Dispatch is 8 days on the Moleskine Classic Notebook and 10 days on the Parker IM Core Rollerball Pen. Every product page shows its own guaranteed delivery date before you order.

Yes. Filter by price per unit on any category page at hotline.co.uk and you'll see only the products that fit your cost per head, before you start comparing them.

Divide your total merchandise budget by the number of people you're giving to. If you have £2,000 and 500 attendees, your ceiling is £4 per unit, and that's the figure to put into the price filter.

Because the setup cost for a print run is much the same at any volume, so spreading it across more units lowers the cost of each one. If you're just below a quantity break, ordering slightly more can cost less in total.

Filter by price on any category page and set the ceiling to £1. Printed sweets are the most reliable place to look, with branded Love Hearts starting at £0.49 a roll.

Absolutely! Customer feedback is extremely important to us and we love hearing from you. We use a third party review site called Trustpilot and you can see our reviews and Trustpilot score on our profile page.

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